ThaiVivat Launches TVI Crash Detection to Revolutionize Motor Insurance Response

ThaiVivat announced the launch of TVI Crash Detection on September 18, 2026, introducing an automatic accident detection system designed to provide real-time assistance after collisions. The innovation marks a shift from reactive claims handling to proactive support, eliminating delays caused by victims' inability to call for help in shock. The system operates through the existing Thaivivat app on smartphones, using built-in sensors to detect impacts and initiate emergency coordination without additional hardware. When an accident is detected, the app instantly notifies users, who only need to confirm the incident with a single tap.

Upon confirmation, the app retrieves GPS coordinates and transmits them directly to the operations center, enabling rapid dispatch of the nearest assistance team. Users can also track the responder's progress in real time via the app interface. The solution leverages a Direct-to-Operation model to minimize human error during critical moments. ThaiVivat's Chief Operating Officer Teerapong Asvasut emphasized that the technology addresses the narrow window of opportunity when victims are most vulnerable, transforming the traditional panic moment into a state of zero panic. The feature integrates seamlessly with the existing Thaivivat application, enhancing the company's Motor Ecosystem developed over more than a decade of car insurance services.

ThaiVivat also highlighted its 'Beyond Peace of Mind to Quality of Life' strategy, extending protection beyond accident scenarios to daily life through initiatives like Thaivivat Caring Forward. This program rewards safe driving with policy discounts and allows customers to direct donations to selected charities, including the Thai Red Cross and the Foundation for the Blind in Bangkok. The company aims to expand insurance accessibility and embed it into everyday Thai life, aligning coverage with evolving customer needs.

Reported by Techsauce.