May 23, 2026

Starbucks pulls its AI inventory tool nine months in, after it kept confusing the milks

black wooden table and chairs
Rodeo Project Management Software / Unsplash

The chain is reverting to manual counts across North America, ending one of CEO Brian Niccol’s more visible technology bets and adding another data point to the file marked “enterprise AI pilots that did not survive contact with the real store.” Star...