July 29, 2026

Starbucks’ AI tool didn’t die in a pilot. It died in 11,300 stores.

An aerial view of a cargo ship in the ocean
Bent Van Aeken / Unsplash

Starbucks told NomadGo on 3 April that it was scrapping the AI inventory tool the Redmond startup had built for it. Within days the 30-person company cut a large part of its workforce, according to GeekWire. The cuts included the technical team that...