January 22, 2026

ServiceNow positions itself as the control layer for enterprise AI execution

people sitting on chair inside building — Rodeo Project Management Software / Unsplash

ServiceNowannounced a multi-year partnership with OpenAI to bring GPT-5.2 into its AI Control Tower and Xanadu platform, reinforcing ServiceNow’s strategy to focus on enterprise workflows, guardrails, and orchestration rather than building frontier m...