May 28, 2026

JD.com’s founder vows to protect 900,000 jobs from AI. His warehouse strategy says otherwise.

A person walks on a walkway inside a modern building
Sebastian Schuster / Unsplash

Liu Qiangdong’s pledge to safeguard JD.com’s workforce from automation sits uncomfortably with his own ‘unmanned era’ vision and a flagship warehouse already running on four employees. Liu Qiangdong, the founder of Chinese e-commerce giant JD.com, vo...