February 10, 2026

Is agentic AI ready to reshape Global Business Services?

white and black concrete building during daytime — Naseem Buras / Unsplash

Presented by EdgeVerveBefore addressing Global Business Services (GBS), let’s take a step back. Can agentic AI, the type of AI able to take goal-driven action, transform not just GBS but any kind of enterprise? And has it done so yet? As with many ne...