August 16, 2026

How attackers hit 700 organizations through CX platforms your SOC already approved

man in blue dress shirt sitting on rolling chair inside room with monitors
Austin Distel / Unsplash

CX platforms process billions of unstructured interactions a year: Survey forms, review sites, social feeds, call center transcripts, all flowing into AI engines that trigger automated workflows touching payroll, CRM, and payment systems. No tool in...