August 16, 2026

Enterprise AI is entering an evaluation gap: Agents are gaining autonomy faster than companies can verify them

a desk with a keyboard, pencils, and various color samples
Andy Brown / Unsplash

Enterprise AI teams are giving agents more freedom at the same moment their confidence in automated testing is collapsing.Half of enterprises have deployed an AI agent or LLM feature that passed internal evaluations and yet still caused a customer-fa...